Q - How do I apply for the credit?
A - Complete the appropriate application or proposal form. This will be different for a Limited Company or for an Individual so make sure you use the correct form. If we need any additional information we will ask when you send in the form.
Q - How long does it take?
A - We should have an answer in less than 24 hours, for an individual even quicker!
Q - I have a poor credit rating, can you still help me?
A - Talk to us, we have access to many finance companies. We can always find a solution for you.
Q - Will you take my current car as part exchange?
A - Of course, tell us what it is and we'll give you a price. Our trader will happily deal with you direct.
Q - Who supplies the vehicle?
A - All vehicles are supplied by the Manufacturer's main franchised agent.
Q - Is there a warranty on the vehicle?
A - All vehicles are covered by the manufacturer's warranty, or balance of if the car is not new when delivered.
Q - Do I have to collect my new vehicle?
A - No we will deliver to any point on the UK mainland. If you are in Northern Ireland then please ask us for more information, we do supply vehicles to clients in NI.
Q - Will you buy the vehicle from my local dealer?
A - Provided your local dealer is able to match our discount terms then of course, no problem!
Q - Do you have vehicles in stock?
A - Yes we always have a good stock of special offer cars that are in stock and ready for delivery.
Q - Is there a deposit required in advance?
A - We do not require a deposit to order a car unless it is a very unusual model
Q - Are there any hidden fees?
A - Alpha Contracts do not charge fees for arranging your finance. The finance company may charge a document fee but this is clearly shown on their documentation.
Q - Do your contracts include servicing costs?
A - If required we can quote you for the cost of servicing, which will include all services, replacement parts and unlimited tyres. A useful addition if you are looking to control your motoring budget.
Q - Who insures my vehicle?
A - You will be responsible for insuring the vehicle, and Fully Comprehensive insurance is mandatory.
Q - What happens at the end of the finance agreement?
A - That depends upon your agreement, with a Contract Hire then you return it to the Contract Company, with other leases you are responsible for disposal. We will write to you and tell you what you do next.
Q - I'm doing too many miles than are allowed on my contract, what can I do to avoid a big bill?
A - Let us know and we can increase your mileage allowance. Make sure you do this in good time before the end of contract date.