BVRLA leasing broker members agree to abide by the following principles:
1 To provide clear pricing for all products and services sold via any sales channel, printed or digital, which promotes a member’s products.
2 Not to misrepresent any information about their products or services.
3 To behave at all times with integrity and ensure that any agents working on their behalf also follow the standards set out in this Code of Conduct.
4 To understand and comply with all rules and regulations relating to the service or product provided.
5 To provide customers with the information they need to make an informed decision about the product/service offered.
6 To operate from an established place of business that is maintained to a professional standard.
7 Not to use any advertising material containing misleading or inaccurate statements and to comply with the codes and standards set by the regulators.
8 To resolve customer complaints according to the standards set out in this Code of Conduct.
9 To ensure that employees, where appropriate, are adequately trained to a standard that enables them to adhere to this Code of Conduct.
10 To display the BVRLA logo.
Email : Lynette@alphacontracts.co.uk
Telephone : 01604 756620
Company Address :
Alpha Contracts Leasing Ltd
Park View
Upton Lane
Upton
Northampton
NN5 4UX
Alpha Contracts Leasing Ltd are a credit broker and not a lender and offer credit from a limited panel of lenders. We are authorised and regulated by the Financial Conduct Authority. Registered No : 671136
Registered in England & Wales with company number : 03665973 | Data Protection No : Z5055488 | VAT No : 687 6956 52
Registered Office : Park View, Upton Lane, Upton, Northampton, NN5 4UX
Disclaimer: All images shown are for illustration purposes only and offer an approximate replication of the vehicles offered and may vary due to product updates or enhancements.
ALL CALLS ARE RECORED FOR TRAINING AND MONITORING PURPOSES.
Copyright © 2021 Alpha Contracts Leasing Ltd, All rights reserved.
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